A STUDY ON SOCIAL MEDIA PERFORMANCE OF RETAILERS BUSINESS IN TRICHY REGION
Author(s):
Dr.V.M.Anitha Rajathi, Dinesh Prabakar
Keywords:
social media, brands, brand awareness, brand trust, customer acquisition, customer retention
Abstract
Social Media, today, is among the ‘best opportunities available’ to a brand for connecting with prospective consumers. Social media is the medium to socialize. These new media win the trust of consumers by connecting with them at a deeper level. Social media marketing is the new mantra for several brands since early last year. Marketers are taking note of many different social media opportunities and beginning to implement new social initiatives at a higher rate than ever before. Social media marketing and the businesses that utilize it have become more sophisticated. One cannot afford to have no presence on the social channels if the competitor is making waves with its products and services. The explosion of social media phenomenon is as mind boggling as that and the pace at which it is growing is maddening. Global companies have recognized social media marketing as a potential marketing platform, utilized them with innovations to power their advertising campaign with social media marketing. This paper discusses about the concepts of social media and social media marketing and other aspects like 1 the growth and benefits, role and relevance of social media in marketing, social media marketing strategies. It also presents an overview on social media marketing in India.
Article Details
Unique Paper ID: 146648

Publication Volume & Issue: Volume 5, Issue 1

Page(s): 536 - 540
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