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@article{171411,
author = {Atanda Sheu Adeleke and Dr Swapna H. R},
title = {Effect Of Information And Communication Technology On The Performance Of Logistics Company In Nigeria},
journal = {International Journal of Innovative Research in Technology},
year = {2024},
volume = {11},
number = {7},
pages = {3296-3300},
issn = {2349-6002},
url = {https://ijirt.org/article?manuscript=171411},
abstract = {The logistics industry is really important for economic growth. It helps move products from where they're made to where they're sold. In Nigeria, technology plays a big role in making logistics better. It helps fix issues like slow services and high costs.
But Nigeria hasn't fully used technology yet. There are problems like bad infrastructure, high costs to set up technology, and not enough skilled workers. This study looks at how technology affects logistics companies in Nigeria. It focuses on how efficient they are, how much money they make, and how they compete with others.
To gather information, researchers surveyed 150 people from small and medium-sized logistics firms in Lagos. They used surveys and some existing data. The results showed that using technology really helped with efficiency, lowered costs, and made customers happier.
Still, there are challenges like money issues, poor infrastructure, and some people's reluctance to change. The study suggests that the government should help with technology costs, train employees better, and partner with tech companies to improve logistics. This research helps us understand how technology influences Nigeria's logistics industry and sets the stage for looking into future tech like artificial intelligence and block chain.},
keywords = {Technology, Cargo, Logistics, Information, Communication, ICT, Performance},
month = {December},
}
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