A Survey on User Satisfaction with Library Collections in Degree Colleges in Guntur District-Andhra Pradesh

  • Unique Paper ID: 202209
  • Volume: 12
  • Issue: 12
  • PageNo: 6681-6696
  • Abstract:
  • The present study investigates user satisfaction with library collections, services, and facilities in selected degree college libraries of Guntur District, Andhra Pradesh. Academic libraries play a significant role in supporting teaching, learning, and research activities, and user satisfaction is considered an important indicator of library effectiveness. The study was conducted among students, faculty members, and non-teaching staff from selected Government, Aided, and Private degree colleges. A survey method was adopted using a structured questionnaire for data collection. A total of 160 valid responses were analysed using percentage analysis, weighted mean, ranking method, cross-tabulation, and Chi-Square test with the help of Microsoft Excel and IBM SPSS Statistics Version 25. The findings reveal that most respondents frequently visit the library mainly for academic purposes and borrowing books. Users expressed higher satisfaction with general books, textbooks, circulation services, reference services, and basic physical facilities such as drinking water, lighting, and seating arrangements. However, dissatisfaction was observed regarding e-resources, internet access, and inter-library loan services. The study also identified significant differences in satisfaction levels among respondent categories and college types. The study concludes that although users are generally satisfied with traditional print collections and core services, degree college libraries need substantial improvement in digital infrastructure, e-resource accessibility, and technology-based services to enhance overall user satisfaction and support modern academic requirements.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{202209,
        author = {Meharaj Begum Shaik and Dr. B. R. Doraswamy Naick},
        title = {A Survey on User Satisfaction with Library Collections in Degree Colleges in Guntur District-Andhra Pradesh},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {12},
        pages = {6681-6696},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=202209},
        abstract = {The present study investigates user satisfaction with library collections, services, and facilities in selected degree college libraries of Guntur District, Andhra Pradesh. Academic libraries play a significant role in supporting teaching, learning, and research activities, and user satisfaction is considered an important indicator of library effectiveness. The study was conducted among students, faculty members, and non-teaching staff from selected Government, Aided, and Private degree colleges. A survey method was adopted using a structured questionnaire for data collection. A total of 160 valid responses were analysed using percentage analysis, weighted mean, ranking method, cross-tabulation, and Chi-Square test with the help of Microsoft Excel and IBM SPSS Statistics Version 25. The findings reveal that most respondents frequently visit the library mainly for academic purposes and borrowing books. Users expressed higher satisfaction with general books, textbooks, circulation services, reference services, and basic physical facilities such as drinking water, lighting, and seating arrangements. However, dissatisfaction was observed regarding e-resources, internet access, and inter-library loan services. The study also identified significant differences in satisfaction levels among respondent categories and college types. The study concludes that although users are generally satisfied with traditional print collections and core services, degree college libraries need substantial improvement in digital infrastructure, e-resource accessibility, and technology-based services to enhance overall user satisfaction and support modern academic requirements.},
        keywords = {User Satisfaction, Library Collections, Degree Colleges, Academic Libraries, Collection Development.},
        month = {May},
        }

Cite This Article

Shaik, M. B., & Naick, D. B. R. D. (2026). A Survey on User Satisfaction with Library Collections in Degree Colleges in Guntur District-Andhra Pradesh. International Journal of Innovative Research in Technology (IJIRT). https://doi.org/doi.org/10.64643/IJIRTV12I12-202209-459

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