Development and Implementation of an Integrated Digital Module for Hospital Diet and Kitchen Services: Experience from a Tertiary Care Teaching Hospital

  • Unique Paper ID: 202675
  • Volume: 12
  • Issue: 12
  • PageNo: 7179-7185
  • Abstract:
  • The healthcare industry is increasingly adopting digital technologies to improve efficiency, accuracy, and quality of patient care. This study describes the implementation and evaluation of an HMIS Diet & Kitchen Module in a tertiary healthcare facility to replace the existing manual and telephonic diet order system, which was associated with communication gaps, transcription errors, delayed meal delivery, and increased staff workload. The Plan–Do–Study–Act (PDSA) cycle was used as a quality improvement framework for systematic implementation. During the planning phase, workflows and system requirements were identified, followed by pilot testing in selected wards with automated diet order transmission to the kitchen. User feedback, error rates, and turnaround time were analyzed before hospital-wide rollout. Following implementation, manual and typographical errors reduced significantly, communication between nursing and kitchen services improved, and diet processing became faster and more accountable. The module enhanced patient safety, traceability, and operational efficiency while reducing staff burden.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{202675,
        author = {Komakula NKS Santhoshi and Joshi A and VK Kalidoss and Reddy VK},
        title = {Development and Implementation of an Integrated Digital Module for Hospital Diet and Kitchen Services: Experience from a Tertiary Care Teaching Hospital},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {12},
        pages = {7179-7185},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=202675},
        abstract = {The healthcare industry is increasingly adopting digital technologies to improve efficiency, accuracy, and quality of patient care. This study describes the implementation and evaluation of an HMIS Diet & Kitchen Module in a tertiary healthcare facility to replace the existing manual and telephonic diet order system, which was associated with communication gaps, transcription errors, delayed meal delivery, and increased staff workload. The Plan–Do–Study–Act (PDSA) cycle was used as a quality improvement framework for systematic implementation. During the planning phase, workflows and system requirements were identified, followed by pilot testing in selected wards with automated diet order transmission to the kitchen. User feedback, error rates, and turnaround time were analyzed before hospital-wide rollout. Following implementation, manual and typographical errors reduced significantly, communication between nursing and kitchen services improved, and diet processing became faster and more accountable. The module enhanced patient safety, traceability, and operational efficiency while reducing staff burden.},
        keywords = {Health Management Information System (HMIS), Diet & Kitchen Module, Plan–Do–Study–Act (PDSA) Cycle, Nutrition Management, Quality Improvement, Hospital Workflow Optimization, Patient Safety, User Satisfaction.},
        month = {May},
        }

Cite This Article

Santhoshi, K. N., & A, J., & Kalidoss, V., & VK, R. (2026). Development and Implementation of an Integrated Digital Module for Hospital Diet and Kitchen Services: Experience from a Tertiary Care Teaching Hospital. International Journal of Innovative Research in Technology (IJIRT). https://doi.org/doi.org/10.64643/IJIRTV12I12-202675-459

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