Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

@article{205645,
        author = {Jimcy John},
        title = {Impact of Artificial Intelligence on the Reduction of Emotional Intelligence: A Systematic Review},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {13},
        number = {1},
        pages = {7589-7593},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=205645},
        abstract = {Artificial Intelligence (AI) has significantly reshaped modern society by automating routine activities, improving decision-making processes, and enabling efficient communication across diverse sectors. Despite its numerous advantages, growing concerns have arisen regarding its potential impact on human emotional intelligence (EI). Emotional intelligence, which includes self-awareness, self-regulation, motivation, empathy, and social competence, plays a crucial role in fostering interpersonal relationships and maintaining psychological well-being. This systematic review explores the existing body of literature on the relationship between AI usage and emotional intelligence, with particular emphasis on whether increased dependence on AI technologies contributes to the erosion of emotional capabilities. Relevant studies published between 2015 and 2025 were systematically collected from major academic databases, including Scopus, PubMed, Google Scholar, and Web of Science. The findings suggest that excessive reliance on AI-powered communication platforms, social media algorithms, virtual assistants, and automated systems may diminish face-to-face interactions, reduce empathy, weaken emotional awareness, and limit social engagement. Conversely, the evidence also highlights the positive role of AI in enhancing emotional well-being through mental health interventions, educational applications, and assistive communication technologies. The review concludes that AI is not intrinsically harmful to emotional intelligence; however, excessive and unregulated dependence on AI-mediated interactions may impede emotional growth and interpersonal effectiveness. Therefore, a balanced approach that combines technological advancement with the cultivation of emotional competencies is essential for promoting holistic human development.},
        keywords = {Artificial Intelligence, Emotional Intelligence, Empathy, Human Interaction, Digital Communication, Technology Dependence, Systematic Review},
        month = {June},
        }