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Job Satisfaction and Incentives Determine the Welfare of the Gig Workforce in the Food and Beverage Industry in Mumbai Metropolitan Region

  • Unique Paper ID: 173317
  • Volume: 11
  • Issue: 9
  • PageNo: 2850-2863
  • Abstract:
  • The labour market manifested a change with access to technology, customer expectations, the nature and contract of jobs, and the knowledge of the workforce. Customers continuously demand better standards of products and services from owners of units and labourers. The food and beverage industry is no exception to the changing nature of work and workforce. The Mumbai Metropolitan Region has demonstrated rapid economic growth with high population growth. Due to the high per capita income of people, different types of services are expected from units at lower prices. Our survey of workers in food and beverage units in the Mumbai Metropolitan Region shows that young unmarried female graduates are more in number than young males. Females do not have licenses for two- and four-wheelers and do not own such types of vehicles. The use of debit and credit cards is low among gig workers in this sector. The ownership of household assets such as cars, washing machines, and ovens is very low. Skill upgradation is not available, and workers are not paid provident funds, dearness allowances, regular hikes in salary, incentives for work, health insurance, maternity/paternity leave, disability leave, or paid leave. The logistic regression shows that job satisfaction is positively correlated with the education of workers, including secondary school, higher secondary school, and graduates, as well as with air conditioners and refrigerators at home. The incentives for work, radio ownership, and bike ownership are negatively correlated with job satisfaction among workers in this sector in the region. All food and beverage units must provide social security benefits to all workers in the Mumbai Metropolitan Region. Workers must be provided with regular hikes in salary along with dearness allowances and monetary and non-monetary incentives. They must be paid for higher performance and skills, as well as efforts in this sector. All policies will certainly improve the welfare and standard of living of workers in this sector.
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Cite This Article

  • ISSN: 2349-6002
  • Volume: 11
  • Issue: 9
  • PageNo: 2850-2863

Job Satisfaction and Incentives Determine the Welfare of the Gig Workforce in the Food and Beverage Industry in Mumbai Metropolitan Region

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