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@article{192150,
        author = {CHINDAM RAMESH},
        title = {ROLE OF ARTIFICIAL INTELLIGENCE IN INDIAN BANKING SECTOR},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {9},
        pages = {390-394},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=192150},
        abstract = {In recent years, technology plays a major role in helping businesses or organizations achieve their goal of providing good services to their customers. Artificial intelligence is transforming the global markets rapidly. AI technology has been explored across numerous industries and the banking sector. Recent years in India, AI has used in banking has increased. Artificial Intelligence is described as the ability of a device to perform cognitive functions we companion with human minds, such as perceiving, reasoning, getting to know, interacting with the surroundings, hassle solving, or even exercise creativity. Artificial intelligence is carried out in banking systems via algorithms with wonderful success in Custom Management Services, Credit Information Services, Frequently Asked Questions services, Financial Assistance Services. Presently, the enhancement in overall performance of a banking machine is achieved via applying the A.I. The banking industry is undergoing various reforms, with a focus on the client as the primary driver. Customers that are tech aware and often interact with cutting-edge technologies want banks to provide smooth experiences. In order to meet these expectations, banks have expanded their industrial landscape to encompass retail, IT, and telecom through the use of services like mobile banking, e-banking, and real-time money transfers.  Thus, the paper aims to analyse the concept of Artificial Intelligence and to discuss the opportunities of Artificial Intelligence in Indian banking sector and also to understand the growth of Artificial Intelligence in Indian banking sector.},
        keywords = {Artificial Intelligence, Banking Industry, Technology, Custom management services, Credit Information Services.},
        month = {February},
        }