A Study on Navigating Role Stressors: Role Conflict, Role Ambiguity, Role Overload and Burnout in Employees

  • Unique Paper ID: 186530
  • Volume: 12
  • Issue: no
  • PageNo: 403-416
  • Abstract:
  • Burnout is a state of physical, emotional, and mental exhaustion caused by prolonged stress or overwork. Role Conflict could be the situation where one is assigned jobs that counter each other, thus creating difficulties to satisfy all expectations. Role Ambiguity is triggered by a situation in which an individual does not evidently know their job functions, leading to confusion as well as stress. And lasty due to role overload occurs when the amount of work is too much to handle. When people face these issues regularly, they become mentally and physically drained, which can lead to burnout. The present study investigated association among role conflict, role ambiguity, and role overload contribute to employee burnout. A sample of 102 participants (58 females 44 males) filled an online survey including Role Conflict and Ambiguity Scale, Role Overload Scale, Maslach Burnout Inventory. A correlational analysis was done to understand if there was a relationship between the variables. The analysis revealed there was a significant relationship between all the variables - a significant positive correlation was found between role conflict and role overload, role conflict and burnout, role ambiguity and role overload, role ambiguity and burnout, role overload and burnout; whereas a significant negative correlation was found between role conflict and role ambiguity. The findings reveal that higher role conflict, role ambiguity and role overload are significantly associated with increased burnout.

Copyright & License

Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{186530,
        author = {Israa Dalvi and Khushi Jain},
        title = {A Study on Navigating Role Stressors: Role Conflict, Role Ambiguity, Role Overload and Burnout in Employees},
        journal = {International Journal of Innovative Research in Technology},
        year = {},
        volume = {12},
        number = {no},
        pages = {403-416},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=186530},
        abstract = {Burnout is a state of physical, emotional, and mental exhaustion caused by prolonged stress or overwork. Role Conflict could be the situation where one is assigned jobs that counter each other, thus creating difficulties to satisfy all expectations. Role Ambiguity is triggered by a situation in which an individual does not evidently know their job functions, leading to confusion as well as stress. And lasty due to role overload occurs when the amount of work is too much to handle. When people face these issues regularly, they become mentally and physically drained, which can lead to burnout. The present study investigated association among role conflict, role ambiguity, and role overload contribute to employee burnout. A sample of 102 participants (58 females 44 males) filled an online survey including Role Conflict and Ambiguity Scale, Role Overload Scale, Maslach Burnout Inventory. A correlational analysis was done to understand if there was a relationship between the variables. The analysis revealed there was a significant relationship between all the variables - a significant positive correlation was found between role conflict and role overload, role conflict and burnout, role ambiguity and role overload, role ambiguity and burnout, role overload and burnout; whereas a significant negative correlation was found between role conflict and role ambiguity. The findings reveal that higher role conflict, role ambiguity and role overload are significantly associated with increased burnout.},
        keywords = {Role Conflict, Role Ambiguity, Role Overload and Burnout},
        month = {},
        }

Cite This Article

  • ISSN: 2349-6002
  • Volume: 12
  • Issue: no
  • PageNo: 403-416

A Study on Navigating Role Stressors: Role Conflict, Role Ambiguity, Role Overload and Burnout in Employees

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