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@article{196135,
        author = {P. Jaishree and G. Jayalaxmi and Shaistha},
        title = {Artificial Intelligence-A Strategic Tool for Financial Decision-Making in India’s Banking Industry},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {no},
        pages = {65-69},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=196135},
        abstract = {Artificial Intelligence (AI) is gradually becoming an important part of India’s banking system. In recent years, banks have started using AI not just for automation, but as a strategic tool to support financial decision-making. This paper focuses on understanding how AI helps banks in India improve the quality, speed, and accuracy of their financial decisions. From credit scoring and risk assessment to fraud detection and customer service, AI is playing a meaningful role in transforming traditional banking practices.
The study is based on secondary data collected from research articles, reports, and reliable online sources related to AI applications in the Indian banking industry. It examines how AI-driven tools analyze large volumes of data in a short time, helping banks make better lending decisions and reduce financial risks. The paper also highlights how AI improves customer experience through personalized services and chatbots, making banking more efficient and accessible.
At the same time, the study discusses certain challenges such as data privacy concerns, high implementation costs, and the need for skilled professionals. While AI offers many advantages, banks must adopt it responsibly and strategically to ensure ethical and secure usage.
Overall, this paper concludes that Artificial Intelligence is not just a technological trend but a strategic necessity for modern banking in India. If implemented properly, AI can strengthen financial decision-making, enhance operational efficiency, and support long-term growth in the banking sector. The future of Indian banking will largely depend on how effectively institutions integrate AI into their core decision-making processes.},
        keywords = {Artificial Intelligence, Financial Decision-Making, Indian Banking Sector, Risk Management, Digital Transformation.},
        month = {March},
        }