In the urban transport version of India, traffic planners primarily emphasize the motorized movement mode. All types of road development steps are taken in terms of safety, speed or interval of time at intersections in the case of a motor vehicle. But in the current traffic condition, the non-motorized traffic mode is also increasing. Pedestrians and cyclists are occupying the track of the motor vehicle since they are not provided with separate grades. It leads to traffic congestion and the pedestrian safety factor. According to the Highway Capacity Manual (HCM) 2010, for this heterogeneous traffic, we cannot simply increase the level of service by developing the quality of the roads for vehicles. Steps have been taken to reclaim pavement for pedestrians by removing the encroachment on footpath. A study was carried out in TirahaSandila Road, Sandila, Uttar Pradesh, where about 260 meters of path surrounded it and separated from the road by a divider along the road. Users were asked to answer questions about the quality of service provided by the system in terms of the questionnaire formed. The format of the questionnaire was based on the factors that the user perceives. Based on the ratings, an analysis was carried out to find the level of service based on the perception of the interviewers. The analysis consisted of five factors: safety, level of comfort, invasion of the supplier, accessibility, performance of the sidewalk and climatic conditions. The analysis was performed in SPSS and the area was categorized at a specific service level of 6 service level grades (LOS). It is difficult to have a LOS value for an area based on perception, since it varies from person to person. Therefore, the tour is performed at its best possible LOS value depending on the majority of the majority of the user's perception.