A study on Training and Development practices used in Public sector banks (IDBI) in India
Dr. Sapna Sharma
There is a big change in the way businesses are conducted with the augment of technological knowhow, privatization and the globalization. This has affected all the sectors including the banking sector in Indian. The present state of the Indian Banking industry has reformed to a greater extent. They have successfully imbibed the technology into their daily operations. This has resulted in altering the operating style of the banks in India. In the last few decades, the forces (internal and external) has brought considerable changes in the Retail Banking sector in India. These external and internal forces are continuously transforming the role played by the staff within the organization. Now banks have understood that employees/ workforce (trainees) are the most important human capital to face this tough competition and survive. This realization has highlighted various interrelated HR issues to the forefront in banks and it has been observed that employee development strategy is one of the most crucial challenge the bank is facing now a days. Employees (trainees) expect their individual career growth and the ability to handle the changing operational needs. The benchmark for career growth is the ability to meet unexpected sales targets and customer service (BiS, 1991).
Article Details
Unique Paper ID: 158409

Publication Volume & Issue: Volume 9, Issue 9

Page(s): 525 - 528
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