Examining the Key Drivers of Successful e-Courts Project Implementation at District Judiciaries of Assam
Pranab Duara, Lakhya Jyoti Nath
Assam, Data analysis, District Judiciaries, e-Courts, Gauhati High Court, NVivo14 software, Technology
The implementation of Electronic Court (e-Court) systems has gained significant attention in the judicial domain, offering numerous advantages in terms of efficiency and effectiveness. The objective of this study is to analyze and uncover the key determinants contributing to the effective implementation of the e-Courts project at District Judiciaries of Assam, India. A qualitative case study approach was employed incorporating an extensive literature review and structured interviews. The recorded data was analyzed using NVivo 14 software to identify the Critical Success Factors (CSFs) associated with the implementation of the e-Courts project. The study revealed 20 CSFs that significantly contribute to the efficient and effective implementation of the e-Courts project in District Judiciaries of Assam. These factors encompass various aspects such as technology, infrastructure, stakeholder engagement, training and capacity building, policy and legal framework, organizational support and change management. The outcome of this study holds great value for the successful implementation of e-Courts project not only in the District Judiciaries of Assam but also in the High Courts and other District Judiciaries across India. By recognizing and incorporating these CSFs, stakeholders can ensure the efficient utilization of the e-Courts technology and its seamless integration into the judicial system. Ultimately, this research aims to contribute to the enhancement of the effectiveness of the judicial system in India.
Article Details
Unique Paper ID: 161219

Publication Volume & Issue: Volume 10, Issue 2

Page(s): 965 - 971
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