Unraveling Employee Satisfaction: Key Factors in Food Chain Outlets
Anshu kapoor, Dr. shiv Mohan Verma
Employees, Satisfaction, Customer Centric, Training and Upskilling, Goal & targets
Employees are the workforce for the organization they are the one who build the organization reputation in the front of the customers and the organization where the management understand and value their employees and invest their time in training and upskilling their employees at the end only these organization are the ones who can survive the competition of the market. This study majorly focusses on the point how employee satisfaction can be achieved. The hospitality industry is more customer centric industry so to achieve the satisfaction level of the customers it is important that the people who are serving them should be happy then only they will be able to achieve their goals. The management where they can keep the workforce happy not only gets the satisfaction level and the retention of the people but also the organization will grow and would be able to achieve their goals and the target
Article Details
Unique Paper ID: 161667

Publication Volume & Issue: Volume 10, Issue 5

Page(s): 336 - 339
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