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Using Gallup Q12 Survey for Measuring Employee Engagement in the Indian Hotel Industry: A Meta-Analysis

  • Unique Paper ID: 167720
  • Volume: 11
  • Issue: 4
  • PageNo: 258-264
  • Abstract:
  • In the current era of globalization and industrialization, characterized by intense competition in the corporate world both domestically and internationally, the adaption of new human resource practices has become imperative for business survival. Organizations aiming for growth and expansion must align themselves with the evolving environmental requirements. Employee engagement is a vital human resource practice, universally embraced by organizations worldwide. By engaging employees in their roles, organizations enhance their productivity and profitability. The hotel industry, being one of the oldest trade sectors globally, is experiencing rapid growth in India, creating significant employment opportunities for residents. Post-COVID Era, there is a natural inclination towards traveling in the human mind. Travel has evolved over the centuries for various purposes such as business, health, social, and cultural reasons, playing a crucial role in the tourism industry. The hospitality industry encompasses hotels and food establishments, forming part of the broader service sector where individuals utilize specific skills to deliver service experiences that generate revenue. This paper aims to review and elucidate the concept of employee engagement within the context of the Indian hotel industry. The method used for the systematic review is meta-analysis. This review further, assesses the usage of the Gallup Q12 Survey Methos for analyzing employee engagement. The discussion focuses on the significance of employee engagement and its impact on motivating employees to achieve organizational goals and objectives, in connection with using the Gallup Q12 survey for measuring.
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Cite This Article

  • ISSN: 2349-6002
  • Volume: 11
  • Issue: 4
  • PageNo: 258-264

Using Gallup Q12 Survey for Measuring Employee Engagement in the Indian Hotel Industry: A Meta-Analysis

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