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@article{162810, author = {Vaijinath Susuruth Narayana Saker}, title = {Centralized Feedback Applications: Enhancing User Experience in App Development.}, journal = {International Journal of Innovative Research in Technology}, year = {}, volume = {10}, number = {11}, pages = {237-240}, issn = {2349-6002}, url = {https://ijirt.org/article?manuscript=162810}, abstract = {In the digital landscape, the criticality of end-user feedback for app development and marketing cannot be overstated. It represents a direct line to understanding user experiences, preferences, and pain points, serving as an indispensable asset for enhancing app functionality, usability, and overall satisfaction. This white paper delves into the multifaceted approach of gathering, analyzing, and acting upon user feedback through a centralized feedback application. It underscores the significance of leveraging various feedback mechanisms—from in-app surveys and pop-ups to telemetry data—to collect comprehensive insights into the user journey. Furthermore, it highlights the advantages of aggregating feedback from multiple sources into a unified repository, enabling a holistic analysis that informs targeted improvements. By integrating a centralized feedback system, organizations can not only preemptively identify and address areas of user dissatisfaction but also tailor their apps to better meet user expectations, thereby fostering a positive brand perception and enhancing user engagement and retention. The proactive utilization of user feedback, as outlined in this paper, is crucial for the iterative refinement of digital products, ensuring their alignment with evolving user needs and the achievement of business objectives.}, keywords = {}, month = {}, }
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