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@article{169248,
        author = {Sameer Gautam and Ashish Kumar and Kriti Singh and Ridham Dhir and Varsha and Aditya Sharma},
        title = {AI Chatbots: Revolutionizing Customer Service},
        journal = {International Journal of Innovative Research in Technology},
        year = {2024},
        volume = {11},
        number = {6},
        pages = {1388-1394},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=169248},
        abstract = {This paper investigates real-time decision-making in consumer interactions and adaptive learning using AI-powered techniques. AI can tailor responses based on user behavior, context, and feedback by fusing machine learning, natural language processing, and emotion recognition. This makes interactions more fruitful and meaningful.},
        keywords = {Artificial Intelligence(AI),Adaptive Learning, Real-time Decision-making,Natural Language Processing (NLP), Emotion Detection, Customer Service, Machine Learning.},
        month = {November},
        }