The Use of Generative AI in Government: opportunities, challenges and future perspective

  • Unique Paper ID: 170496
  • PageNo: 1119-1127
  • Abstract:
  • Generative AI, which includes technologies such as GPT-4, DALL-E, and other machine learning models, has the potential to revolutionize the way governments operate. Governments across the world are increasingly adopting AI technologies to improve service delivery (Kuziemski & Misuraca, 2020), enhance transparency, and make more data-driven decisions. While the use of AI in government is not new, the application of generative AI represents a significant leap forward. Unlike traditional AI, which focuses primarily on classification and pattern recognition, generative AI can create novel content—such as reports, summaries, and even legal documents by learning from large datasets (Baldassarre et al., 2023).

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{170496,
        author = {Ishi Singh and Dr. Madhu Bala Roy and Dr. Abhishek Roy},
        title = {The Use of Generative AI in Government: opportunities, challenges and future perspective},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {7},
        pages = {1119-1127},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=170496},
        abstract = {Generative AI, which includes technologies such as GPT-4, DALL-E, and other machine learning models, has the potential to revolutionize the way governments operate. Governments across the world are increasingly adopting AI technologies to improve service delivery (Kuziemski & Misuraca, 2020), enhance transparency, and make more data-driven decisions. While the use of AI in government is not new, the application of generative AI represents a significant leap forward. Unlike traditional AI, which focuses primarily on classification and pattern recognition, generative AI can create novel content—such as reports, summaries, and even legal documents by learning from large datasets (Baldassarre et al., 2023).},
        keywords = {},
        month = {May},
        }

Cite This Article

Singh, I., & Roy, D. M. B., & Roy, D. A. (2025). The Use of Generative AI in Government: opportunities, challenges and future perspective. International Journal of Innovative Research in Technology (IJIRT), 11(7), 1119–1127.

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