CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING: STUDY DURING COVID-19 PANDEMIC

  • Unique Paper ID: 170998
  • Volume: 11
  • Issue: 7
  • PageNo: 1892-1895
  • Abstract:
  • The Covid-19 Pandemic has bought a paradigm shift in the buying behaviour of the consumers. It is responsible for breaking the stereotype in the market trend. This paper tries to understand the change in consumer buying behaviour during lockdown caused due to Covid-19 pandemic. The traditional offline shopping habits of the consumers was replaced by online shopping. Also, the purchasing preference of consumers was clustered towards the essential items like, grocery, green grocery, toiletries and medicines. All other items were considered as secondary importance. It was also seen that the usual attraction of consumers with reference to promotional offers and discounts on products did not affect their buying behaviour. The results of the study revels that consumers preferred buying essential items mostly through online mode of shopping.

Copyright & License

Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{170998,
        author = {AISHWARYA ARYA and SHIVANSU SACHAN and ANKIT KUMAR},
        title = {CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING: STUDY DURING COVID-19 PANDEMIC},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {7},
        pages = {1892-1895},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=170998},
        abstract = {The Covid-19 Pandemic has bought a paradigm shift in the buying behaviour of the consumers. It is responsible for breaking the stereotype in the market trend. This paper tries to understand the change in consumer buying behaviour during lockdown caused due to Covid-19 pandemic. The traditional offline shopping habits of the consumers was replaced by online shopping. Also, the purchasing preference of consumers was clustered towards the essential items like, grocery, green grocery, toiletries and medicines. All other items were considered as secondary importance. It was also seen that the usual attraction of consumers with reference to promotional offers and discounts on products did not affect their buying behaviour. The results of the study revels that consumers preferred buying essential items mostly through online mode of shopping.},
        keywords = {Covid-19, Consumer Goods, Consumer Behaviour, Online Shopping, Pandemic.},
        month = {August},
        }

Cite This Article

  • ISSN: 2349-6002
  • Volume: 11
  • Issue: 7
  • PageNo: 1892-1895

CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING: STUDY DURING COVID-19 PANDEMIC

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