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@article{172797,
        author = {ARUNIMA DAS.D and NISHA G},
        title = {THE IMPACT OF EMOTIONAL INTELLIGENCE ON CONFLICT RESOLUTION IN THE WORKPLACE},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {9},
        pages = {940-943},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=172797},
        abstract = {The Impact of Emotional Intelligence on Conflict Resolution in the Workplace examines the pivotal role of emotional intelligence in resolving workplace conflicts, revealing how Emotional Intelligence empowers individuals to manage their emotions, communicate effectively, and resolve disputes constructively. Through a comprehensive review of case studies and scholarly research, this paper elucidates the positive effects of Emotional Intelligence on workplace harmony, employee satisfaction, and organizational performance, underscoring its significance in fostering a productive and harmonious work environment. The findings of this research provide valuable insights for organizations seeking to promote effective conflict resolution, improve employee well-being, and enhance overall performance. By highlighting the importance of Emotional Intelligence in workplace conflict resolution, this study informs the development of evidence-based strategies and interventions aimed at cultivating emotionally intelligent workplaces.},
        keywords = {Emotional intelligence, Conflict Resolution, Empathy, Self-regulation, problem-solving skills, Self-awareness, Social skills},
        month = {February},
        }