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@article{174451,
author = {Harshit Gourav and Sankalp Kripan and Swetabh Singh},
title = {CAB SAFETY: A Comprehensive Analysis of Implementation Gaps and Strategic Recommendations},
journal = {International Journal of Innovative Research in Technology},
year = {2025},
volume = {11},
number = {10},
pages = {4246-4252},
issn = {2349-6002},
url = {https://ijirt.org/article?manuscript=174451},
abstract = {The expansion of cab services in India, including traditional taxis and ride-hailing platforms, has transformed urban mobility while raising critical safety concerns. This study provides an in-depth analysis of cab safety protocols across India, identifying key gaps and potential areas for improvement. Through a mixed-methods approach—combining safety incident data, user surveys, and interviews—the research highlights significant inconsistencies in the implementation of safety measures across regions and between service types. Key findings reveal weaknesses in driver vetting processes, emergency response systems, and enforcement of safety standards. Although technology has the potential to improve safety through real-time monitoring and emergency alerts, its adoption remains limited. The study also underscores heightened safety concerns among women passengers, indicating the need for gender-sensitive safety measures. Additionally, the research explores the balance between safety protocols and the economic pressures faced by gig economy drivers. Recommendations focus on standardizing safety protocols nationwide, enhancing regulatory oversight, and integrating technological solutions to strengthen safety monitoring. The study advocates for improved driver training, collaboration among stakeholders, and consistent application of safety regulations to build a safer cab ecosystem. This research offers valuable insights for policymakers, industry leaders, and passengers, contributing to ongoing efforts to improve urban mobility safety in India. By addressing these challenges, the study aims to foster a safer, more reliable cab service infrastructure that can meet the needs of India’s rapidly growing urban populations.},
keywords = {Cab safety, Ride-hailing platforms, Driver verification, Safety protocols, Emergency response systems, Technology integration, Gender-sensitive safety, Urban mobility, India, Transportation security},
month = {March},
}
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