Evaluating Post-COVID Healthcare Consultancy Preferences: A Study on Demographic Influence, Digital Healthcare Awareness, and Adoption Challenges

  • Unique Paper ID: 175333
  • PageNo: 2657-2663
  • Abstract:
  • The shift in healthcare consultancy preferences post-COVID has raised significant questions about patient behaviour, digital healthcare adoption, and demographic influence. This study examines demographic factors shaping consultancy mode selection, patient awareness of digital healthcare, and key barriers affecting adoption. Findings indicate that face-to-face consultancy remains dominant, while telephonic and digital healthcare modes are progressively gaining acceptance, particularly among younger and urban populations. The study highlights privacy concerns, lack of personal interaction, and digital accessibility as key barriers to virtual healthcare adoption. To enhance digital healthcare acceptance, hybrid consultancy models, improved security protocols, educational initiatives, and greater infrastructure expansion are recommended. The findings offer strategic insights for healthcare providers, policymakers, and digital health innovators.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{175333,
        author = {Nikunj Gandhi and Shivtej Gulave and Dr. Sushmita Singh},
        title = {Evaluating Post-COVID Healthcare Consultancy Preferences: A Study on Demographic Influence, Digital Healthcare Awareness, and Adoption Challenges},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {11},
        pages = {2657-2663},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=175333},
        abstract = {The shift in healthcare consultancy preferences post-COVID has raised significant questions about patient behaviour, digital healthcare adoption, and demographic influence. This study examines demographic factors shaping consultancy mode selection, patient awareness of digital healthcare, and key barriers affecting adoption. Findings indicate that face-to-face consultancy remains dominant, while telephonic and digital healthcare modes are progressively gaining acceptance, particularly among younger and urban populations. The study highlights privacy concerns, lack of personal interaction, and digital accessibility as key barriers to virtual healthcare adoption. To enhance digital healthcare acceptance, hybrid consultancy models, improved security protocols, educational initiatives, and greater infrastructure expansion are recommended. The findings offer strategic insights for healthcare providers, policymakers, and digital health innovators.},
        keywords = {Post-COVID healthcare, consultancy preferences, digital healthcare adoption, patient behaviour, telehealth challenges, demographic influence, healthcare accessibility},
        month = {April},
        }

Cite This Article

Gandhi, N., & Gulave, S., & Singh, D. S. (2025). Evaluating Post-COVID Healthcare Consultancy Preferences: A Study on Demographic Influence, Digital Healthcare Awareness, and Adoption Challenges. International Journal of Innovative Research in Technology (IJIRT), 11(11), 2657–2663.

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