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@article{175904,
        author = {DEEPIKA V and DEEPESHA B and Dr. G. FATHIMA},
        title = {Revolutionizing Event Reservations with AI-Integrated Chatbot Systems},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {11},
        pages = {6819-6826},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=175904},
        abstract = {In today’s fast-paced institutional environments, managing event spaces efficiently is crucial to smooth operations and avoiding scheduling conflicts. Event Management is a web-based solution designed to automate and streamline event reservations while enhancing participation. Traditional booking methods often involve paperwork, miscommunication, and delays, leading to inefficiencies. This system eliminates such challenges with a structured, role-based approval workflow that ensures transparency and accountability. Principals, HODs, and Faculty can book event spaces through an easy-to-use interface, with each request undergoing a two-step verification process—initial approval by the Principal, followed by final confirmation from the Incharge Staff. The system provides real-time status updates, booking history tracking, and monthly reports to enhance administrative control, along with strict date validation to prevent scheduling conflicts and last-minute changes. To further improve user experience, an integrated chatbot assistant guides users through the booking process, answering queries, checking available slots, and assisting with cancellations or modifications. A recommendation system for other halls suggests alternative venues when preferred spaces are unavailable, ensuring optimal space utilization. The platform ensures authenticity through OTP-based authentication, verifying users upon login. Additionally, a priority-based booking system allows high-priority events to be scheduled before others based on institutional guidelines. A payment gateway for outside event organizers enables seamless transactions for external users booking institutional spaces. Automated email notifications keep users informed about booking approvals, cancellations, and upcoming events, enhancing communication and reducing uncertainties. The platform also features an Events Feed displaying ongoing and upcoming events, with social media integration for real-time updates. Booked dates are visually highlighted in the calendar to prevent scheduling conflicts and duplicate reservations. With its intuitive design, automated notifications, chatbot assistance, hall recommendations, priority-based booking, OTP-based security, and seamless payment integration, Event Management serves as a comprehensive solution for optimizing event reservations, enhancing participation, and fostering community engagement.},
        keywords = {Hall Management, Role-based Access, Event Planning, Scheduling Efficiency, Chatbot Assistance, Email Notification, Recommendation System, Priority-Based Booking, Authentication.},
        month = {April},
        }