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@article{176413,
        author = {Poornashree S and Marimuthu R},
        title = {Privacy preserving public complaint platform},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {11},
        pages = {7432-7437},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=176413},
        abstract = {In today’s digital landscape, safeguarding the privacy and security of public grievances submitted to government bodies is crucial. This research introduces a Secured Public Grievance System leveraging Certificateless Blind Signatures (CLBS) to ensure anonymity while maintaining authenticity. The primary challenge addressed is the need for a system that allows citizens to submit complaints confidentially while enabling government agencies to verify legitimacy without compromising user privacy. To achieve this, the system integrates certificateless public key cryptography, removing the dependence on traditional certificates for key validation, thereby streamlining key management. Furthermore, the adoption of blind signatures ensures that complaint details remain undisclosed to the signing authority, preserving the complainant’s anonymity. This approach enhances security, simplifies cryptographic operations, and upholds privacy, making it a robust solution for secure grievance redressal in government systems.},
        keywords = {Certificateless Blind Signatures (CLBS), Cryptographic Authentication, Cybersecurity in E-Governance, Data Anonymity, Flutter, Public Grievance Redressal.},
        month = {April},
        }