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@article{177037,
author = {Siri Manvitha Sheela and Pendlimadugu Hanish Reddy and Guduru Naga Deepika and Nenavath Laalu Naik and Mavoori Pratussha and Baini Anusha Rani},
title = {Real Time Road Assistance},
journal = {International Journal of Innovative Research in Technology},
year = {2025},
volume = {11},
number = {12},
pages = {885-889},
issn = {2349-6002},
url = {https://ijirt.org/article?manuscript=177037},
abstract = {Real-Time Roadside Assistance (RTRSA) revolutionizes roadside support by using cutting-edge technology to provide immediate and efficient help to drivers experiencing breakdowns or emergencies. RTRSA is built around a user-friendly mobile app, allowing drivers to request assistance with minimal effort. When a driver encounters a problem, they simply open the app, input their location, and describe their issue. GPS technology then pinpoints the user's exact location, ensuring quick and accurate service, especially in high-traffic or remote areas where delays can be dangerous.
The system’s automated dispatch feature streamlines the process by connecting users with the closest available service provider. RTRSA maintains a network of certified professionals, and its intelligent matching algorithm considers factors such as distance, service type, and real-time availability to ensure users get the help they need promptly. This approach minimizes wait times, improves efficiency, and enhances overall satisfaction for both drivers and service providers.
In addition to location tracking and rapid response, RTRSA incorporates a robust communication framework that enables real-time interaction between users and service providers. In-app messaging allows users to provide updates or changes to their situation, while service providers can offer status updates, ensuring transparency and clarity. This communication feature builds trust between both parties and helps keep users informed throughout the process, from request to resolution.
By combining innovative technology, efficient dispatching, and seamless communication, RTRSA enhances the roadside assistance experience, addressing the growing demand for fast, reliable help on the road. Whether in busy city centers or isolated areas, RTRSA ensures that drivers can receive the help they need without unnecessary delays.},
keywords = {GPS Technology, Mobile Application, Automated Dispatch.},
month = {May},
}
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