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@article{177044,
        author = {ANUPAM CHAUDHARY and SARITA GAUTAM and RASHMI AGRAWAL},
        title = {Evaluating the impact and implication of e- governance initiatives on public awareness and perception in Uttar Pradesh},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {12},
        pages = {532-542},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=177044},
        abstract = {This study examines the structure of how well people in Uttar Pradesh know about and feels about online government services which help India in achieving viksit Bharat @2047. We gathered responses from 220 people through a questionnaire.  In this era with the increasing adoption of digital technologies in governance which is more citizen centric than government centric, that is why understanding public engagement and satisfaction is crucial for improving these systems. This survey focused on various aspects, including the general awareness of e-governance services, perceived effectiveness, ease of use, and accessibility of citizens of the Uttar Pradesh. As the results indicate a moderate degree of awareness among respondents, with a noticeable disparity in perception based on factors such as educational level, geographical location, gender and occupation based and another factor. While many acknowledge the potential benefits of e-governance, such as improved efficiency and transparency which enhance viksit Bharat @2047, there are significant issues regarding digital literacy and infrastructural challenges. The conclusion of highlighted points indicates the need for targeted awareness campaigns and enhanced support systems to foster greater public participation and trust in e-governance initiatives. This research provides actionable insights for policymakers and stakeholders aiming to refine and expand e-governance frameworks in Uttar Pradesh.},
        keywords = {e-governance, public awareness, digital services, survey, digital literacy, government initiatives, public perception.},
        month = {May},
        }