Online Chatbot Based Ticketing System

Q: How many days will it take for my paper to be published?

The review time for papers is not fixed. However, if the paper is accepted and the author completes the processing charges formalities, the paper will be published within a few working days.

Q: I would like to receive a hard copy of the journal materials. Are there any additional charges?

You can log in to the author portal and pay 500 INR to receive the hard copy materials.

Prashanth S N; Nithin H M; Kanala Krishna Samhith

Online Chatbot Based Ticketing System

Authors: Prashanth S N, Nithin H M, Kanala Krishna Samhith

Unique Paper ID: 178391
Volume: 11
Issue: 12
PageNo: 4510-4514

Keywords: Chatbot Ticketing System MERN Stack Museum Booking Multilingual Chatbot Travel Technology

Abstract:
The rising demand for seamless visitor experiences in cultural institutions has exposed critical limitations in traditional manual ticketing systems. This paper presents the design and development of a chatbot-based ticketing system that automates the entire booking lifecycle for museums, reducing queues, errors, and staff overhead. Built using the MERN stack, the system supports multilingual interactions, real-time availability tracking, and integrated digital payments. The chatbot operates as a virtual assistant, offering 24/7 service for bookings, cancellations, and inquiries, thus significantly enhancing operational efficiency and user satisfaction. The project demonstrates how intelligent automation can transform visitor management in the travel and tourism sector, with potential applications across public heritage spaces.

Download article

email to a friend

Cite This Article

ISSN: 2349-6002
Volume: 11
Issue: 12
PageNo: 4510-4514

Online Chatbot Based Ticketing System

Available:https://ijirt.org/article?manuscript=178391

Impact Factor
8.01 (Year 2024)

UGC Approved
Journal no 47859

Join Our IPN

IJIRT Partner Network

Submit your research paper and those of your network (friends, colleagues, or peers) through your IPN account, and receive 800 INR for each paper that gets published.

Join Now