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@article{180828,
author = {ATUL RANJAN},
title = {Artificial Intelligence in Human Resources at TCS},
journal = {International Journal of Innovative Research in Technology},
year = {2025},
volume = {12},
number = {1},
pages = {2899-2904},
issn = {2349-6002},
url = {https://ijirt.org/article?manuscript=180828},
abstract = {Artificial Intelligence (AI) has significantly transformed Human Resource (HR) functions at Tata Consultancy Services (TCS), enhancing efficiency, accuracy, and employee experience. In recruitment, AI automates resume screening and uses chatbots to assist candidates, reducing hiring time and improving engagement. AI also supports onboarding by providing virtual assistance for training and documentation, ensuring a smooth transition for new hires. In learning and development, AI identifies skill gaps and recommends personalized learning paths. Performance management benefits from AI-driven insights, offering unbiased evaluations based on real-time data. Additionally, sentiment analysis tools help monitor employee satisfaction, enabling timely interventions to improve retention and well-being. Strategic workforce planning is enhanced through predictive analytics, allowing HR to align talent strategies with business goals. Overall, TCS's integration of AI into HR exemplifies a modern, tech-driven approach to human capital management, leading to smarter decision-making, operational efficiency, and sustained organizational growth.},
keywords = {},
month = {June},
}
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