A Study on the Usage of Digital Banking Services Among the Rural Population in Nagaon District, Assam

  • Unique Paper ID: 183573
  • PageNo: 2492-2496
  • Abstract:
  • The banking sector plays a vital role in capital accumulation and serves as a key channel for investment, thereby driving economic growth. However, this role can be effectively fulfilled only when individuals are well-informed about savings and actively engage with banking services. Merely promoting financial inclusion is not sufficient if account holders do not utilize their accounts regularly. It is essential not only to open bank accounts but also to ensure their continued activity. The digitization of banking services offers significant potential to enhance account usage, enabling individuals to manage their finances conveniently from their homes. While the adoption of digital services has increased in rural areas, a segment of the population remains unaware or hesitant due to limited knowledge and challenges in operating accounts digitally. This study seeks to examine the adoption of digital banking services and the associated challenges among 100 rural residents of Nagaon district.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{183573,
        author = {AMIO BORA},
        title = {A Study on the Usage of Digital Banking Services Among the Rural Population in Nagaon District, Assam},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {3},
        pages = {2492-2496},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=183573},
        abstract = {The banking sector plays a vital role in capital accumulation and serves as a key channel for investment, thereby driving economic growth. However, this role can be effectively fulfilled only when individuals are well-informed about savings and actively engage with banking services. Merely promoting financial inclusion is not sufficient if account holders do not utilize their accounts regularly. It is essential not only to open bank accounts but also to ensure their continued activity. The digitization of banking services offers significant potential to enhance account usage, enabling individuals to manage their finances conveniently from their homes. While the adoption of digital services has increased in rural areas, a segment of the population remains unaware or hesitant due to limited knowledge and challenges in operating accounts digitally. This study seeks to examine the adoption of digital banking services and the associated challenges among 100 rural residents of Nagaon district.},
        keywords = {Digital Banking, Digitalisation, Financial Inclusion, Banks},
        month = {August},
        }

Cite This Article

BORA, A. (2025). A Study on the Usage of Digital Banking Services Among the Rural Population in Nagaon District, Assam. International Journal of Innovative Research in Technology (IJIRT), 12(3), 2492–2496.

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