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@article{186960,
        author = {Pratik Dhepe},
        title = {A Study of ChatGPT Use in Library and Information Science},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {6},
        pages = {3511-3520},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=186960},
        abstract = {The emergence of ChatGPT and other large language models has created transformative opportunities and challenges for library and information science (LIS). This study examines the current applications, benefits, limitations, and ethical implications of ChatGPT integration in library services through a comprehensive literature review. The research synthesizes findings from 240 academic papers across multiple databases including SciSpace, Google Scholar, and arXiv. Key applications identified include reference services, metadata creation, information literacy instruction, chatbot development, and knowledge management. While ChatGPT demonstrates significant potential for enhancing efficiency, accessibility, and service availability, persistent concerns regarding accuracy, bias, privacy, and the need for human oversight remain critical. The study reveals that current research is dominated by qualitative case studies and small-scale experiments, with a clear need for longitudinal, multi-institutional evaluations. Ethical considerations including transparency, academic integrity, and governance frameworks emerge as essential priorities for responsible implementation. This paper contributes to the growing body of knowledge on AI integration in LIS and provides recommendations for practitioners and researchers navigating this evolving landscape.},
        keywords = {ChatGPT, Artificial Intelligence, Library Services, Information Science, Large Language Models, Digital Libraries, Reference Services, Knowledge Management},
        month = {November},
        }