“An Empirical Study on the Effectiveness of Digital Payment Systems on MSME Organisations in Jalgaon City”

  • Unique Paper ID: 189112
  • Volume: 12
  • Issue: 7
  • PageNo: 4754-4759
  • Abstract:
  • This research investigates the adoption and effectiveness of digital payment systems among Micro, Small, and Medium Enterprises (MSMEs) in Jalgaon, a prominent commercial hub in North Maharashtra known for its gold trade and agricultural processing. With the rapid expansion of the "Digital India" initiative, this study aims to explore how transitioning from cash-based transactions to digital platforms (such as UPI, Net Banking, and Point of sale terminals) has impacted the operational efficiency and growth of local businesses. Using a descriptive research design, primary data was collected through structured questionnaires from a sample of 90 MSME owners across key commercial zones in Jalgaon, including MIDC and the central market areas. The findings indicate that while digital payments have significantly improved transaction speed, reduced the risk of counterfeit currency, and streamlined accounting processes, challenges remain. Issues such as technical glitches, security concerns, and a lack of digital literacy knowledge among traditional traders act as barriers to full-scale integration. The study concludes that digital payments have a positive correlation with business agility in Jalgaon's MSME sector and suggests that localized digital awareness programs could further enhance economic resilience in the region.

Copyright & License

Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{189112,
        author = {MR.HEMANT SHANTARAM DHANANDHARE},
        title = {“An Empirical Study on the Effectiveness of Digital Payment Systems on MSME Organisations in Jalgaon City”},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {7},
        pages = {4754-4759},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=189112},
        abstract = {This research investigates the adoption and effectiveness of digital payment systems among Micro, Small, and Medium Enterprises (MSMEs) in Jalgaon, a prominent commercial hub in North Maharashtra known for its gold trade and agricultural processing. With the rapid expansion of the "Digital India" initiative, this study aims to explore how transitioning from cash-based transactions to digital platforms (such as UPI, Net Banking, and Point of sale terminals) has impacted the operational efficiency and growth of local businesses.
Using a descriptive research design, primary data was collected through structured questionnaires from a sample of 90 MSME owners across key commercial zones in Jalgaon, including MIDC and the central market areas. The findings indicate that while digital payments have significantly improved transaction speed, reduced the risk of counterfeit currency, and streamlined accounting processes, challenges remain. Issues such as technical glitches, security concerns, and a lack of digital literacy knowledge among traditional traders act as barriers to full-scale integration. The study concludes that digital payments have a positive correlation with business agility in Jalgaon's MSME sector and suggests that localized digital awareness programs could further enhance economic resilience in the region.},
        keywords = {Digital Payments, MSMEs, Jalgaon City, UPI Adoption, Operational Efficiency, Fintech, Financial Inclusion, Digital India.},
        month = {December},
        }

Cite This Article

  • ISSN: 2349-6002
  • Volume: 12
  • Issue: 7
  • PageNo: 4754-4759

“An Empirical Study on the Effectiveness of Digital Payment Systems on MSME Organisations in Jalgaon City”

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