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@article{192912,
        author = {Yash Digambar Netkar and Shreyas Subhash Pure and Jaytesh Jogeshwar Pandit and Niranjan Satish Nikam and Rohini Kiran Ghate},
        title = {Virtual Queue Management System},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {9},
        pages = {3474-3478},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=192912},
        abstract = {The Virtual Queue Management System for Hospitals is a web-based solution designed to digitally manage patient queues and reduce physical waiting in healthcare facilities. The system allows patients to book appointments, generate virtual tokens, and monitor real-time queue status through a mobile- responsive web application. Patients receive a unique token ID along with estimated waiting time updates, enabling them to wait remotely and avoid overcrowded waiting areas. The backend includes modules for token management, queue scheduling, waiting-time estimation, and administrative control. Hospital staff can monitor live queues, manage patient flow, and analyse daily and date-wise appointment records through a centralized web dashboard. This system improves operational efficiency, reduces manual workload, and enhances patient experience. By enabling contactless queue handling and better crowd control, the proposed system provides a scalable and effective solution for modern hospitals seeking efficient patient flow management and improved healthcare service delivery.},
        keywords = {},
        month = {February},
        }