The Moderating Role of Staff User Acceptance on the Relationship between IT Alignment and Employee Performance

  • Unique Paper ID: 193030
  • Volume: 12
  • Issue: 11
  • PageNo: 5823-5830
  • Abstract:
  • The purpose of this study was to empirically establish the moderating role of staff user acceptance on the relationship between IT alignment and employee performance at Umeme Limited. The study adopted a cross-sectional design. The authors employ hierarchical regression modelling to test hypotheses. Using proportionate simple random and sampling procedures, a sample of 165 respondents was drawn from selected employees of Umeme Limited (290 in number) of which a response rate of 100% percent was obtained. Multiple regression results indicate that Information Technology Alignment is a significant predictor of Employee Performance in UMEME Ltd (Beta = .534, p < 0.001). This implies that Information Technology Alignment explains 53.4% of the variance in Employee performance. When testing for the moderating role of staff user acceptance on the relationship between IT alignment and employee performance at Umeme Limited; the interaction term was positive and significant resulting in the hypothesis “staff user acceptance moderates the association between IT alignment and employee performance at Umeme Limited” being supported. The staff user acceptance of Umeme employees needs to be constantly monitored as any slack-off would seriously impact the organisation. This is one of the few studies that focus on testing the moderating effects of staff user acceptance on the relationship between IT Alignment and employee performance in the Service Sector in Uganda.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{193030,
        author = {Namara Asiimwe Khadija},
        title = {The Moderating Role of Staff User Acceptance on the Relationship between IT Alignment and Employee Performance},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {11},
        pages = {5823-5830},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=193030},
        abstract = {The purpose of this study was to empirically establish the moderating role of staff user acceptance on the relationship between IT alignment and employee performance at Umeme Limited. The study adopted a cross-sectional design. The authors employ hierarchical regression modelling to test hypotheses. Using proportionate simple random and sampling procedures, a sample of 165 respondents was drawn from selected employees of Umeme Limited (290 in number) of which a response rate of 100% percent was obtained. Multiple regression results indicate that Information Technology Alignment is a significant predictor of Employee Performance in UMEME Ltd (Beta = .534, p < 0.001). This implies that Information Technology Alignment explains 53.4% of the variance in Employee performance. When testing for the moderating role of staff user acceptance on the relationship between IT alignment and employee performance at Umeme Limited; the interaction term was positive and significant resulting in the hypothesis “staff user acceptance moderates the association between IT alignment and employee performance at Umeme Limited” being supported. The staff user acceptance of Umeme employees needs to be constantly monitored as any slack-off would seriously impact the organisation. This is one of the few studies that focus on testing the moderating effects of staff user acceptance on the relationship between IT Alignment and employee performance in the Service Sector in Uganda.},
        keywords = {Employee performance, Information Technology Alignment, moderator effects, Staff User Acceptance.},
        month = {April},
        }

Cite This Article

Khadija, N. A. (2026). The Moderating Role of Staff User Acceptance on the Relationship between IT Alignment and Employee Performance. International Journal of Innovative Research in Technology (IJIRT), 12(11), 5823–5830.

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