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@article{194640,
        author = {Dr. G. R. Bamnote and Dr. G. J. Sawale and Yashaswi Arvind Darokar and Rhutuja Ravi Pachpor and Rushikesh Mohan Khare and Sumit Madhukar Bhople and Mandar suresh Bayaskar},
        title = {GovTrack: Citizen Portal for Government Project Transperancy},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {10},
        pages = {5408-5415},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=194640},
        abstract = {GovTrack is a citizen centric, web-based platform designed to enhance transparency, accountability, and public participation in government infrastructure projects, particularly in countries like India. Traditional grievance redressal systems often suffer from inefficiencies, lack of accessibility, and limited real time updates, resulting in unreported issues such as project delays, poor workmanship, and corruption. To address these challenges, GovTrack enables citizens to monitor ongoing public projects, submit complaints, upload geo tagged photographic evidence, and track the resolution process through an intuitive interface. The system incorporates intelligent complaint routing based on location and issue type, ensuring that grievances reach the appropriate authorities without delay. Additionally, advanced technologies such as Artificial Intelligence and Natural Language Processing are utilized to verify image authenticity, analyze complaint content, and prioritize critical issues. The platform also introduces contractor performance scorecards, providing valuable insights into work quality and reliability, thereby promoting accountability among stakeholders. Features such as anonymous reporting, public dashboards, and real-time status updates further strengthen citizen engagement and trust in governance. By integrating e-governance with modern digital technologies, GovTrack fosters a participatory ecosystem where citizens actively contribute to monitoring public infrastructure. The system ultimately supports data driven decision making and aims to build a more transparent, efficient, and responsive governance framework.},
        keywords = {},
        month = {March},
        }