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@article{195030,
        author = {Madipadiga Kousheel and S.Manoj Reddy and K.Deepak and M.Srinivasa Chary and MRS.P.Sandhya Rani},
        title = {Smart Queue and Token Management System},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {10},
        pages = {8041-8047},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=195030},
        abstract = {Queue management is essential in any service-based organizations such as hospitals, banks, government institutions, retail service sites, etc. However, the traditional system of queues results in longer waiting hours, congestion, and poor service management. To overcome such inefficiencies, this paper proposes a Smart Queue and Token Management System which aims to automate the queue management process using web applications. The system generates tokens containing digital number values for customers and manages the sequence of services. Customers can access the system at an administration page and get their tokens while the administrator/admin can login and control or access the incoming queued tokens. The serving token number is displayed on the digital display on service site allowing customer to track his number accordingly. This system has been implemented using web development tools such as HTML, CSS, JavaScript, and Python languages with Flask framework. The token management system implements faster service delivery, cuts down waiting hours, makes service more convenient, and improved customer satisfaction level.},
        keywords = {Digital queue, Service automation, Smart queue system, Token management, Web application.},
        month = {March},
        }