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@article{195648,
        author = {Gururaj Gali and Karthik G L and Kiran Amaresh Madiwalar},
        title = {Online Chatbot-Based Ticket Booking System for Museum},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {11},
        pages = {2081-2085},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=195648},
        abstract = {The Online Chatbot-Based Ticketing System is an intelligent platform designed to simplify ticket booking, inquiries, and customer support using Artificial Intelligence (AI) and Natural Language Processing (NLP). It provides a user-friendly chatbot interface that allows users to interact in real time, making it easier to search for events, transport routes, or movie shows, check schedules, and book tickets without navigating complex websites. The system includes key features such as secure login, payment integration, and instant ticket confirmation to ensure a smooth and reliable user experience. The chatbot is built using modern web technologies and AI frameworks to enable accurate understanding of user queries and efficient communication. Additionally, an admin panel is provided for managing bookings, user information, and system analytics. By automating the ticketing process, the system reduces manual workload, minimizes errors, and improves overall efficiency. It enhances accessibility by offering a fast, interactive, and convenient solution for users. This project highlights the practical use of AI in e-ticketing systems, delivering a smart and scalable solution for both users and service providers.},
        keywords = {},
        month = {April},
        }