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@article{197389,
        author = {P.Lakshmi Nandini and T. Bindu Sravani and B. Vasanthi and P. Sai Kumar},
        title = {SMART HOSPITAL APPOINTMENT BOOKING SYSTEM WITH AI CHATBOT AND EMAIL NOTIFICATION},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {11},
        pages = {7163-7170},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=197389},
        abstract = {In this paper, a new and efficient technique for the management of appointments in hospitals was presented. In most cases, the conventional appointment management techniques used in hospitals, such as manual booking and telephone-based scheduling, have resulted in longer waiting times, lack of coordination, and complaints from patients. However, the new technique presented in the paper aims to address the problems in appointment management in a comprehensive manner.
The new appointment management system was a web-based system that incorporates a number of new and innovative features. The system was implemented by utilizing the ReactJS framework, Node.js, Express.js, and MongoDB. Furthermore, the system has users, including administrators, physicians, and patients. An AI-based chatbot was a major component of the system that will help patients choose a doctor according to their symptoms. An email notification and reminder system also be used in the new system to prevent absentee by sending appointment reminders to patients.},
        keywords = {Smart Healthcare, Appointment Booking System, AI Chatbot, Email Notification},
        month = {April},
        }