Integrating Psychological Capital into the Technology Acceptance Model: A PLS-SEM Measurement Model Approach

  • Unique Paper ID: 199728
  • Volume: 12
  • Issue: 11
  • PageNo: 14827-14838
  • Abstract:
  • In the modern banking environment, digital transformation is essential for maintaining competitiveness. This research enhances the Technology Acceptance Model by incorporating Psychological Capital—self-efficacy, hope, resilience, and optimism—to evaluate its effects on technology adoption in the Indian banking sector. Through Partial Least Squares Structural Equation Modeling, the model showed strong reliability and validity, with Cronbach’s alpha values of 0.82 to 0.88 and Composite Reliability over 0.88. The factor loadings ranged from 0.70 to 0.91, ensuring convergent validity with Average Variance Extracted between 0.63 and 0.79. Results indicated a significant influence of Psychological Capital on perceived usefulness and ease of use, impacting behavioral intention and technology usage with an effect size of f2 = 0.40. The findings highlight the crucial role of psychological resources in enhancing employees' readiness to adopt new technologies in banking.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{199728,
        author = {Liza Alex and Mini Joseph and Reshma Rachel Kuruvilla and Ms.Aleyamma George},
        title = {Integrating Psychological Capital into the Technology Acceptance Model: A PLS-SEM Measurement Model Approach},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {11},
        pages = {14827-14838},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=199728},
        abstract = {In the modern banking environment, digital transformation is essential for maintaining competitiveness. This research enhances the Technology Acceptance Model by incorporating Psychological Capital—self-efficacy, hope, resilience, and optimism—to evaluate its effects on technology adoption in the Indian banking sector. Through Partial Least Squares Structural Equation Modeling, the model showed strong reliability and validity, with Cronbach’s alpha values of 0.82 to 0.88 and Composite Reliability over 0.88. The factor loadings ranged from 0.70 to 0.91, ensuring convergent validity with Average Variance Extracted between 0.63 and 0.79. Results indicated a significant influence of Psychological Capital on perceived usefulness and ease of use, impacting behavioral intention and technology usage with an effect size of f2 = 0.40. The findings highlight the crucial role of psychological resources in enhancing employees' readiness to adopt new technologies in banking.},
        keywords = {Digital Transformation, Indian Banking Sector, Psychological Capital, Technology Acceptance Model, Technology Adoption.},
        month = {April},
        }

Cite This Article

Alex, L., & Joseph, M., & Kuruvilla, R. R., & George, M. (2026). Integrating Psychological Capital into the Technology Acceptance Model: A PLS-SEM Measurement Model Approach. International Journal of Innovative Research in Technology (IJIRT), 12(11), 14827–14838.

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