A Study on the Impact of Greenwashing on Consumer Trust and Purchasing Behaviour

  • Unique Paper ID: 201868
  • Volume: 12
  • Issue: 12
  • PageNo: 5543-5551
  • Abstract:
  • This research investigates the effects of greenwashing upon both consumer confidence and buying behaviour concerning ecologically-oriented products. Consumers have become more aware of deceptive environmental representations brought about by an increase in the amount of sustainable marketing available to them; therefore, this study explores how both greenwashing acts upon the level of consumer trust as well as consumer scepticism when making their buying decisions. The primary research data were gathered using a structured survey instrument and then processed using various statistical analysis techniques (e.g., mean analysis, correlation analysis and p-value analysis). The results of the study indicate that greenwashing adversely affects consumer confidence and greatly impacts consumer buying behaviour. The study concludes that there is a strong need for companies to establish trust and credibility among their consumers by demonstrating their commitment to sustainability through transparency, accountability, and legitimate sustainability practices.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{201868,
        author = {Parinitha M and Dr. B S Sudarshan},
        title = {A Study on the Impact of Greenwashing on Consumer Trust and Purchasing Behaviour},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {12},
        pages = {5543-5551},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=201868},
        abstract = {This research investigates the effects of greenwashing upon both consumer confidence and buying behaviour concerning ecologically-oriented products. Consumers have become more aware of deceptive environmental representations brought about by an increase in the amount of sustainable marketing available to them; therefore, this study explores how both greenwashing acts upon the level of consumer trust as well as consumer scepticism when making their buying decisions. The primary research data were gathered using a structured survey instrument and then processed using various statistical analysis techniques (e.g., mean analysis, correlation analysis and p-value analysis). The results of the study indicate that greenwashing adversely affects consumer confidence and greatly impacts consumer buying behaviour. The study concludes that there is a strong need for companies to establish trust and credibility among their consumers by demonstrating their commitment to sustainability through transparency, accountability, and legitimate sustainability practices.},
        keywords = {Greenwashing, Consumer Trust, Purchasing Behaviour, Sustainability, Green Marketing, Consumer Awareness.},
        month = {May},
        }

Cite This Article

M, P., & Sudarshan, D. B. S. (2026). A Study on the Impact of Greenwashing on Consumer Trust and Purchasing Behaviour. International Journal of Innovative Research in Technology (IJIRT), 12(12), 5543–5551.

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