IMPACT OF E-HRM PRACTICES ON EMPLOYEE SATISFACTION: AN EMPIRICAL STUDY IN THE E-COMMERCE SECTOR

  • Unique Paper ID: 202546
  • Volume: 12
  • Issue: 12
  • PageNo: 7946-7950
  • Abstract:
  • The rapid adoption of Electronic Human Resource Management (E-HRM) practices has significantly transformed HR functions in technology-driven industries such as the e-commerce sector. This study examines the relationship between E-HRM practices and employee satisfaction in the e-commerce sector. The present study is descriptive and analytical in nature and utilizes both primary and secondary data sources. Primary data were collected from 345 respondents using a structured questionnaire through a simple random sampling technique. Statistical tools such as percentage analysis, mean score analysis and Pearson correlation analysis were employed for data interpretation. The findings reveal that employees possess positive perceptions toward E-HRM practices, especially regarding accessibility, ease of use and time-saving benefits. The study further identifies a significant positive relationship between E-HRM practices and employee satisfaction. The study concludes that effective implementation of digital HR systems enhances employee convenience, operational efficiency and overall employee satisfaction in the e-commerce sector.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{202546,
        author = {Nilesh Jibhakate and Suziya Khan},
        title = {IMPACT OF E-HRM PRACTICES ON EMPLOYEE SATISFACTION: AN EMPIRICAL STUDY IN THE E-COMMERCE SECTOR},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {12},
        pages = {7946-7950},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=202546},
        abstract = {The rapid adoption of Electronic Human Resource Management (E-HRM) practices has significantly transformed HR functions in technology-driven industries such as the e-commerce sector. This study examines the relationship between E-HRM practices and employee satisfaction in the e-commerce sector. The present study is descriptive and analytical in nature and utilizes both primary and secondary data sources. Primary data were collected from 345 respondents using a structured questionnaire through a simple random sampling technique. Statistical tools such as percentage analysis, mean score analysis and Pearson correlation analysis were employed for data interpretation. The findings reveal that employees possess positive perceptions toward E-HRM practices, especially regarding accessibility, ease of use and time-saving benefits. The study further identifies a significant positive relationship between E-HRM practices and employee satisfaction. The study concludes that effective implementation of digital HR systems enhances employee convenience, operational efficiency and overall employee satisfaction in the e-commerce sector.},
        keywords = {Electronic Human Resource Management (E-HRM), Employee Satisfaction, Digital HR Practices, E-Commerce Sector, HR Technology.},
        month = {May},
        }

Cite This Article

Jibhakate, N., & Khan, S. (2026). IMPACT OF E-HRM PRACTICES ON EMPLOYEE SATISFACTION: AN EMPIRICAL STUDY IN THE E-COMMERCE SECTOR. International Journal of Innovative Research in Technology (IJIRT). https://doi.org/10.64643/IJIRTV12I12-202546-459

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