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@article{207101,
        author = {Akshit Kumar and Pranav Arora and Subhajit Das and Megha Saxena},
        title = {AI-Virtual Public Servant: Enhancing Citizen Engagement and Public Service Delivery in India},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {13},
        number = {no},
        pages = {32-40},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=207101},
        abstract = {.},
        keywords = {AI-powered governance, citizen engagement, conversational AI, e-governance, language accessibility, multilingual NLP, public service delivery, virtual public servant.},
        month = {July},
        }