Purpose- This research paper examines the role of personal anxiety on the individual kaizen behavior (workload, work-life balance) of knowledge workers. Also, it includes how anxiety, workload, and job insecurity impacts the kaizen’s performance(knowledge management)
Design/Methodology- The data were obtained from a survey of 40 employees of three companies and then analyzed using Regression Analysis
Findings- The results show that anxiety has a significantly positive effect on individual kaizen behavior. Anxiety positively influences knowledge workers’ initiative and perseverance but has a significant positive effect on kaizen performance. Job insecurity negatively impacts knowledge workers’ performance.
Originality/Value- – This study contributes to kaizen and continuous improvement using motivation and incentive theory by focusing on individual kaizen, which is considered to be as important as knowledge worker-level kaizen, and investigating the relevance of personal anxiety in individual kaizen behaviors and kaizen performance.
Article Details
Unique Paper ID: 157945
Publication Volume & Issue: Volume 9, Issue 8
Page(s): 297 - 304
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