Patient Experience and Satisfaction Survey Report of a city based Hospital Gurugram

Subhajit Dhulya

Patient Experience and Satisfaction Survey Report of a city based Hospital Gurugram

Authors: Subhajit Dhulya

Unique Paper ID: 165332
Volume: 11
Issue: 1
PageNo: 608-610

Keywords: Patient care patient satisfaction hospital services outpatient services inpatient services healthcare quality survey hospital management.

Abstract:
This study examines patient satisfaction within a hospital setting, focusing on the quality of outpatient and inpatient services. By analyzing patient feedback, the research identifies key areas of satisfaction and dissatisfaction, aiming to improve overall patient care. The methodology includes primary data collected through questionnaires and secondary data from hospital records and internet sources. Results indicate high levels of satisfaction in areas such as time taken for doctor's consultation and hospital cleanliness, while identifying areas for improvement in registration processes and staff behavior.

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ISSN: 2349-6002
Volume: 11
Issue: 1
PageNo: 608-610

Patient Experience and Satisfaction Survey Report of a city based Hospital Gurugram

Available:https://ijirt.org/Article?manuscript=165332

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Impact Factor
8.01 (Year 2024)

UGC Approved
Journal no 47859

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