Job Satisfaction and Quality of Work Life among Women Employees in South Central Railways: A Path to Improved Policies

  • Unique Paper ID: 165444
  • Volume: 11
  • Issue: 1
  • PageNo: 819-828
  • Abstract:
  • This research explores the factors influencing job satisfaction and quality of work life (QWL) among women employees in South Central Railways, a critical segment of the Indian transportation sector. Through a mixed-methods approach, the study assesses the impact of organizational commitment, life satisfaction, and diversity inclusion policies on the QWL. Quantitative data were gathered using a structured questionnaire distributed to 1,720 women across various departments, complemented by qualitative insights from focus group discussions. Statistical analyses, including correlation and regression, reveal that both organizational commitment and effective diversity policies are significantly correlated with higher QWL. Specifically, the inclusion of diversity policies in the predictive model accounted for approximately 30.6% of the variance in QWL, highlighting their substantial influence. The findings suggest that current diversity and inclusion policies, while moderately effective, require enhancement and rigorous implementation to fully support and improve the work life quality for women. Recommendations include strengthening these policies, fostering organizational commitment, and supporting flexible work arrangements to promote work-life balance. This study underscores the need for strategic policy revisions to foster a more inclusive, supportive, and productive work environment for women in South Central Railways.

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