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The Role of Technology in Alternative Dispute Resolution

  • Unique Paper ID: 169030
  • Volume: 11
  • Issue: 6
  • PageNo: 70-76
  • Abstract:
  • Technology is significantly reshaping Alternative Dispute Resolution (ADR) by enhancing its accessibility, efficiency, and flexibility. Traditional litigation often involves lengthy timelines, high expenses, and an adversarial nature that can escalate conflicts. ADR, however, provides more collaborative alternatives, such as mediation, arbitration, and negotiation, conducted outside the courtroom. A major advancement in this field is Online Dispute Resolution (ODR), which leverages digital platforms to facilitate mediation, arbitration, and negotiation, allowing parties to overcome time and geographic constraints. This shift is particularly beneficial for individuals facing barriers to traditional ADR methods, as it improves access to conflict resolution. With tools like video conferencing, cloud-based document management systems, and AI-enhanced decision-making, technology streamlines communication, organizes documents more effectively, and assists in the resolution process. Nevertheless, digital ADR also brings unique challenges, such as issues related to data security, privacy, and possible biases within automated systems. The successful integration of technology into ADR requires careful attention to regulatory frameworks and ethical guidelines to promote fairness, inclusivity, and confidence in these innovative dispute resolution processes.
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Cite This Article

  • ISSN: 2349-6002
  • Volume: 11
  • Issue: 6
  • PageNo: 70-76

The Role of Technology in Alternative Dispute Resolution

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