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@article{154178,
        author = {SHAKKIRA BEGUM. K and Dr.B.Afroz Ahmed},
        title = {A STUDY ON CUSTOMER SATISFACTION TOWARDS ONLINE FOOD ORDERING IN CHENNAI CITY},
        journal = {International Journal of Innovative Research in Technology},
        year = {},
        volume = {8},
        number = {10},
        pages = {276-279},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=154178},
        abstract = {This paper titled “customer satisfaction towards online food odering” has been undertaken to understand the customer’s online food service experience which includes customer perception, attitude of customers and trust. This study has been undertaken with sample size of 200 respondents. With the improvement of technology, online food services are becoming a popular topic that’s because they are serving the ever increasing demand for convenience. Online food services will reduce the labor cost involved in the hotels and restaurants. This is helpful to the customers to browse and use to place an order with just few clicks. It can also save their favorite orders allowing them to easily re-order that in the future.},
        keywords = {Customer perception, Trust, Satisfaction, Labor cost.},
        month = {},
        }