Phygital And Omnichannel Retail Market : Its Impact On Buying Behaviour Of Indore's Customer

  • Unique Paper ID: 163706
  • Volume: 10
  • Issue: 11
  • PageNo: 2356-2359
  • Abstract:
  • This research explores the influence of phygital and omnichannel retail strategies on the purchasing behavior of customers in Indore, India. Combining qualitative and quantitative methods, the study reveals significant shifts in consumer preferences and buying patterns due to the convenience and accessibility offered by omnichannel platforms. The integration of digital and physical retail channels has led to a seamless shopping experience, enhancing customer satisfaction and loyalty. Insights from this study can assist retailers in developing effective strategies to leverage these trends and remain competitive in the evolving retail landscape of Indore.

Copyright & License

Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{163706,
        author = {Dr. Hiren Harsora and Nishant Thakkar and Ankit Padhiyar},
        title = {Phygital And Omnichannel Retail Market : Its Impact On Buying Behaviour Of  Indore's Customer},
        journal = {International Journal of Innovative Research in Technology},
        year = {},
        volume = {10},
        number = {11},
        pages = {2356-2359},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=163706},
        abstract = {This research explores the influence of phygital and omnichannel retail strategies on the purchasing behavior of customers in Indore, India. Combining qualitative and quantitative methods, the study reveals significant shifts in consumer preferences and buying patterns due to the convenience and accessibility offered by omnichannel platforms. The integration of digital and physical retail channels has led to a seamless shopping experience, enhancing customer satisfaction and loyalty. Insights from this study can assist retailers in developing effective strategies to leverage these trends and remain competitive in the evolving retail landscape of Indore.},
        keywords = {Phygital, omnichannel, retail market, buying behavior, Indore, customer},
        month = {},
        }

Cite This Article

  • ISSN: 2349-6002
  • Volume: 10
  • Issue: 11
  • PageNo: 2356-2359

Phygital And Omnichannel Retail Market : Its Impact On Buying Behaviour Of Indore's Customer

Related Articles