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@article{165332,
        author = {Subhajit Dhulya},
        title = {Patient Experience and Satisfaction Survey Report of a city based Hospital Gurugram},
        journal = {International Journal of Innovative Research in Technology},
        year = {},
        volume = {11},
        number = {1},
        pages = {608-610},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=165332},
        abstract = {This study examines patient satisfaction within a hospital setting, focusing on the quality of outpatient and inpatient services. By analyzing patient feedback, the research identifies key areas of satisfaction and dissatisfaction, aiming to improve overall patient care. The methodology includes primary data collected through questionnaires and secondary data from hospital records and internet sources. Results indicate high levels of satisfaction in areas such as time taken for doctor's consultation and hospital cleanliness, while identifying areas for improvement in registration processes and staff behavior.},
        keywords = {Patient care, patient satisfaction, hospital services, outpatient  services, inpatient services, healthcare quality, survey, hospital  management.},
        month = {},
        }