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@article{172335,
        author = {Raghavendra T S and Sunkesula Muneera Begum and Peddaiah Gari Gowtham Kumar Reddy and Sannidhi varun Nageshwar Gupta and Niveda Sudeep},
        title = {Leveraging technology to improve customer experience},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {8},
        pages = {2780-2785},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=172335},
        abstract = {The “Leveraging technology to improve customer experience” is a project statement about a new age software platform bridging the gap between customers and insurance companies, bringing them closer through technology and efficiency. Admin,Company, and User,: An Overview See the three modules: Admin,Company ,and User at the core of the system, offering specific functionalities to increase engagement and optimizing operations across the spectrum. Admin Module: The admin module is responsible for managing the registrations of the company, and then approving or rejecting the requests and providing a full-fledged profile of the insurance providers. This allows for seamless onboarding and adequate monitoring. Company module enables insurance},
        keywords = {Customer experience, Insurance software, Admin},
        month = {January},
        }