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@article{174079,
        author = {J. Sudharshana and Dr.P.M.Mathew},
        title = {Relationship between Employee Engagement and Organizational Citizenship Behavior among IT employees in Chennai},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {10},
        pages = {2623-2633},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=174079},
        abstract = {Employee engagement is a critical factor influencing the performance and success of organizations, particularly in the IT sector, where workplace dynamics vary significantly across firms. In the contemporary business landscape, both employee engagement and organizational citizenship behavior (OCB) are pivotal concepts, as they contribute to overall organizational effectiveness. Given their significance, this study examines the relationship between employee engagement and OCB among IT employees in Chennai.
Organizational citizenship behavior fosters a collaborative and harmonious work environment, enhancing both individual and collective productivity. This study investigates the extent to which employee engagement influences OCB within IT organizations. Data was collected through a standardized questionnaire administered to IT professionals in Chennai. The findings provide valuable insights for employers, emphasizing the importance of fostering employee engagement to enhance OCB and, consequently, improve workplace culture and organizational efficiency.
This study not only offers a deeper understanding of the interplay between employee engagement and OCB in the IT sector but also discusses its limitations and suggests future research directions.
Sample
The study's respondents consist of IT employees working in various organizations across Chennai.},
        keywords = {Employee Engagement, Organizational Citizenship Behavior, IT Employees, Organizational Effectiveness},
        month = {March},
        }