Design and Implementation of a MERN-Stack Based Home Service Management System with Real-Time Tracking and Secure Booking

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faisal khan; Mohd Zaid Khan; Umar Faridi; Ziyaan Ahmed Khan

Design and Implementation of a MERN-Stack Based Home Service Management System with Real-Time Tracking and Secure Booking

Authors: faisal khan, Mohd Zaid Khan, Umar Faridi, Ziyaan Ahmed Khan

Unique Paper ID: 179040
Volume: 11
Issue: 12
PageNo: 8297-8302

Keywords: No Keywords Found

Abstract:
The home service sector is confronted with a number of challenges, such as accessibility, reliability, and trust in service professionals. Homeowners find it challenging to locate certified experts and have trouble scheduling appointments and getting correct service quotes. This paper presents a centralized online booking platform for home service experts, with features like real-time tracking, transparent pricing, and secure payment. The proposed system adopts an agile development methodology to ensure incremental improvements from user feedback. The platform seeks to enhance service efficiency, customer confidence, and overall user experience in home maintenance services such as carpentry, plumbing, and electrical services. The system also incorporates personalized recommendations and role-based access control to improve usability, security, and service relevance for both users and providers. Built using the MERN stack (MongoDB, Express.js, React.js, Node.js), the application offers a robust, full stack JavaScript solution optimized for responsiveness and scalability. It uses GraphQL to manage and query complex data efficiently, minimizing over-fetching and under-fetching of service information. Real-time notifications, encrypted authentication via JWT and Descope, and seamless payment gateway integration ensure a secure and engaging user experience. Performance testing showed a significant reduction in booking time and increased user satisfaction due to improved system responsiveness. This research contributes a practical, scalable solution to the on demand service industry while laying the groundwork for future enhancements using AI and blockchain technologies.

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Cite This Article

ISSN: 2349-6002
Volume: 11
Issue: 12
PageNo: 8297-8302

Design and Implementation of a MERN-Stack Based Home Service Management System with Real-Time Tracking and Secure Booking

Available:https://ijirt.org/article?manuscript=179040

Impact Factor
8.01 (Year 2024)

UGC Approved
Journal no 47859

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